Returns & Exchanges
At TooTimid.com, we want you to feel confident in your fashion choices, which is why we offer a 30-day return policy on all unworn items with original tags attached. Please note that for hygiene reasons, certain intimate apparel and accessories are final sale unless a manufacturing defect is present.
Return Process
- 1.Initiate Your Request
Log into your TooTimid account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Label and Ship
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.